Shipping policy

When you shop at Cosnetic, you always get free shipping at the parcel shop for purchases over NOK 500, regardless of the size of your order!

Letter or parcel delivery?

Our shipping system is optimized to send shipments automatically with convenience in mind. Your order will be sent either as a letter or a parcel, as determined by our automated system.

Additional shipping options

When it's available, you'll see the relevant options at checkout.

Lack of shipping options

Some items may have restrictions on how they can be shipped, and not all options may be available at all times.

When are shipments sent?

If the item is in stock and you order before Mon-Thu 4:00 p.m. or Fri 2:00 p.m., the shipment will be sent the same day.

Will the shipment be delivered to my home?

Yes, if you choose home delivery.

Can I come and pick up my order?

Unfortunately, we do not offer collection from our store.

More information

We ship to all of Denmark. Goods will be delivered to the nearest parcel shop in relation to the delivery address specified in the order, unless otherwise agreed.

Your goods can be sent with PostNord & GLS.

NOTE: If there is no space at the delivery point, your parcel will be moved to the nearest delivery point, which you will be notified of. If problems arise, contact customer service.

Goods are delivered every weekday. Your item will be delivered 1-3 business days after ordering.

Special delivery conditions apply to certain goods. The conditions will appear specifically prior to the purchase of these goods.